Privacy Policy

Last updated: 9 August 2026

Who we are

This website is operated by a remote IT infrastructure and network monitoring service provider. We monitor servers, network devices and services for our clients and alert them when something requires attention.

What information we collect

When you submit the contact form, we collect the information you provide directly: your email address and the description of your infrastructure or monitoring request. We do not use tracking pixels or third-party advertising cookies on this site.

Why we collect it

This information is collected solely to understand your request and to respond to you by email regarding the technical assistance you are asking for.

How it is used

Submitted information is used only to review and respond to your support request. It is never sold, rented, or shared with unrelated third parties, and it is not used for advertising purposes.

Please do not submit sensitive information

Do not include passwords, authentication credentials, API keys or other sensitive access information in the contact form. If monitoring setup requires access to your systems, this will be arranged separately through a secure method.

How information is stored

Submitted information is stored only for as long as necessary to respond to and process your request, and is handled with reasonable care to prevent unauthorized access.

Your rights

You may request information about the data you submitted, request corrections, or request deletion of your submitted data, where applicable, by replying to any email communication received from us regarding your request.

Contact

For privacy questions or requests, please reply to the email you received from us after submitting the contact form.